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Delivery

Each of the items on our site is packaged to ensure that it arrives at your house in the best possible condition. Where possible we work with our suppliers to ensure that the packaging is eco-friendly and recyclable.

Free Delivery

Each of our products includes free delivery to the mainland UK. The price that you see on our web site is the price you'll pay at checkout. There's no hidden extras or charges.

If you live outside of the mainland UK, please check with us before ordering so that we can let you know if there is an additional charge or expected delay to the stated delivery times.

Questions? 

Delivery Time

Each of our products on our site has the estimated delivery time stated on its write up but if you need additional information, please get in touch with our team via our 'Contact Us' page or use the 'Live Chat' button at the bottom of this page.

Some items can be delivered in 24 hours whilst others can take up to 14 days. The reason for this is that some mattresses are held in stock whilst others are made to order.


What if I Need to Return My Item?

We only accept returns within seven days from delivery date and are still in their original packaging. Items will only be accepted where assembly / inflation has not been attempted and returned in a reasonable condition.

You may return the items through your own specified courier or we can get these collected using our own courier at the charges that are listed in our Terms and Conditions. The customer needs to ensure that items are checked on delivery before signing for them. We regret that we can not be liable for damaged items through our couriers which have been signed and checked by the customer.

If the box / packaging is damaged please advise the driver to amend his paper work to include damaged before signing. This enables the replacement procedure to be more efficient.

 

About Us

We're a small, friendly and dedicated team doing our best to provide high quality mattresses at the best possible prices.

Read more about our company and how we started.

Contact Us

If you have any questions or would like more information, please get in touch.

info@mattressheaven.co.uk

We're open 9a.m. to 5p.m. Monday to Friday.

Customer Support

Our friendly and knowledgable team are here to help.

If you have any questions or would like to know a bit more about any of our stock, please get in touch.

Short Testimonials

Linda Beaumont said about us
The mattress is beautiful and comfortable and would recommend the mattress and Mattress Heaven to all.

Cheryl said about us
This is quite honestly the most comfortable mattress we have ever had.